Shipping Policy
Thank you for shopping at Hikrom. We are committed to providing a reliable and transparent shipping experience for our customers in Singapore.
1. Order Cut-Off and Processing Times
- Order Cut-Off Time: 2:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). Orders placed after this time will be processed the following business day.
- Handling Time: 1 - 3 business days (Fulfilled from Monday to Saturday). During this period, your order is verified, quality-checked, and packaged.
2. Transit and Delivery Times
- Transit Time: 7 - 13 business days (Shipped from Monday to Saturday).
- Total Delivery Time: 8 - 16 business days.
3. Shipping Costs
- We offer Free Standard Shipping on all orders delivered to Singapore. There are no hidden fees or additional taxes calculated at checkout.
4. Tracking and Delivery
Once your package is shipped, a confirmation email containing your tracking number will be sent immediately. Please allow 24-48 hours for the tracking status to update. All shipments are fully insured against loss or damage during transit.
5. Contact Information
If you have any questions regarding your shipment, please contact us at:
Email: support@hikrom.shop
Phone: +61 468257618
Address: SANDY BAY, 7005, Tasmania, Australia