Billing Terms and Conditions

Last updated: May 22, 2026

Secure Payment Processing
At hikrom.shop, we prioritize the security of your personal and financial information. We use Shopify Payments as our primary payment gateway, which is a secure and trusted method for online transactions.
All transactions are processed through a secure server using Secure Sockets Layer (SSL) technology with 256-bit encryption. This ensures that your credit card data is safe and cannot be read or intercepted by third parties during transmission. We comply with strict data protection standards and do not store your full credit card numbers on our servers.

Accepted Payment Methods
We accept the following forms of payment for all orders:

Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club.

Digital Wallets: Apple Pay, Google Pay, Shop Pay.
You must provide valid payment information at the time of purchase. By submitting your payment information, you authorize JRB SAKHIRA PTY LTD to charge the designated amount to your chosen payment method.

Payment Timing
Immediate Charge: Your credit card or payment method will be charged at the time your order is placed and confirmed.
Verification: All orders are subject to payment verification and authorization before shipping. If your payment method is declined or cannot be verified, we reserve the right to cancel your order.

Pricing and Fees
Currency: All prices listed on our website are displayed and processed in US Dollars (USD).
Total Price: The total price shown on the final checkout screen represents the complete amount for the products, standard international fulfillment, and applicable sales tax.
Taxes: As stated in our Shipping Policy, because we ship internationally to the United States, applicable destination Sales Tax may be calculated and added at checkout in strict compliance with state and local tax regulations based on your delivery address. No unexpected customs duties or extra import fees will be charged upon delivery.
No Hidden Fees: We do not charge any additional transaction fees, conversion surcharges, or hidden payment processing handling fees.

Billing Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.  

Chargeback and Disputes
If you have an issue with a charge on your statement, we encourage you to contact our customer support team first before initiating a chargeback with your bank. We are committed to resolving any billing discrepancies amicably and quickly.

Contact Information
For any questions regarding your billing or payment, please contact us:
Operator: JRB SAKHIRA PTY LTD
Email: support@hikrom.shop
Address: SANDY BAY, 7005, TASMANIA, AUSTRALIA
Phone: +61 468-257-618
Support Hours: Monday to Friday, 9:00 AM - 5:00 PM (AEST/AEDT - Australian Eastern Time)