Shipping policy
Last updated: May 22, 2026
This Shipping Policy applies to all purchases made on hikrom.shop and outlines our fulfillment and delivery practices.
Order Processing Time All orders are processed within 1 to 3 business days (Monday through Saturday, excluding Sundays and public holidays). “Processing time” refers to the period from order confirmation to the moment the shipment is dispatched from our facility. Each premium laundry hamper and woven storage basket undergoes strict structural alignment inspection and flat-packed processing with protective interior layers to ensure it arrives without collapsing or sustaining material snags.
Shipping Time and Delivery Estimates We fulfill orders internationally to deliver our premium laundry hampers and home organizing collections directly to our consumers across the United States.
Shipping Origin: Orders are dispatched from our international logistics and fulfillment facilities. Target Market: We currently prioritize shipping to the United States. Estimated Shipping Time: Once dispatched, the estimated international shipping time to the United States is 7 to 13 business days. Total Delivery Time: Therefore, the total estimated time from order placement to delivery is approximately 8 to 16 business days.
Shipping Cost We offer Free Shipping on all orders destined for the United States. No unexpected handling fees, bulk packaging surcharges, or delivery fees apply at checkout.
Tax and Customs Information (United States Sales Tax) Sales Tax: Because we ship internationally to the United States, applicable destination Sales Tax may be calculated and added at checkout in strict compliance with state and local tax regulations based on your delivery address. No Hidden Customs Fees: The final total shown on our secure checkout screen includes the cost of the product, standard fulfillment, and applicable sales tax. No extra import duties or customs brokerage fees will be collected by the carrier upon delivery.
Shipping Locations We currently ship to the United States. If your specific U.S. territory or zip code is not accessible at checkout, please contact our support team for specialized assistance.
Tracking Your Order Once your order has shipped, you will receive an automatic email confirmation containing your unique tracking number. You can track your shipment status dynamically through the secure tracking link provided in that email.
Delays Delivery times are reliable estimates and may vary due to external logistical factors such as international customs clearance intervals, severe continental weather disruptions, or domestic carrier bottlenecks. We appreciate your patience and understanding in the event of any unforeseen logistical delays.
Contact Information If you have any questions regarding our shipping policy, please contact us: Operator: JRB SAKHIRA PTY LTD Email: support@hikrom.shop Address: SANDY BAY, 7005, TASMANIA, AUSTRALIA Phone: +61 468-257-618 Support Hours: Monday to Friday, 9:00 AM - 5:00 PM (AEST/AEDT - Australian Eastern Time)